Business Associate Agreement

For institutional compliance offices

About This Document

While EncounterReady does not collect Protected Health Information (PHI) or student PII for school accounts, some institutions may require a Business Associate Agreement as part of their vendor review process.

We provide a BAA template that can be customized for your institution's needs. The document covers:

  • Data handling and security practices
  • Responsibilities of both parties
  • Breach notification procedures
  • Data retention and deletion policies
  • Compliance with FERPA and applicable regulations

Important Note

For school student accounts, no personally identifiable information is ever stored in our system. Students are identified only by anonymous word-combination access codes. Faculty hold the code-to-student mapping externally in their own files.

Request a BAA

To request a copy of our BAA template, email support@JPLgrp.com with your institution name and the name of your compliance contact. We'll provide the document within 1-2 business days.

A downloadable PDF version of the BAA will be available here soon. In the meantime, please email us directly.