Frequently Asked Questions
Everything you need to know about Voice2VoiceSim
About Voice2VoiceSim
What is Voice2VoiceSim?
Voice2VoiceSim is an AI-powered voice simulation platform for nursing education. Students conduct real-time voice interviews with AI patients across 12 clinical scenarios in Acute Care, Cardiology, and Primary Care. After the interview, students write clinical documentation from memory and receive qualitative feedback rated as Proficient, Competent, Developing, or Beginning. Unlike text-based simulation tools, Voice2VoiceSim uses actual voice conversation — students speak through their microphone and hear the AI patient respond naturally.
How does voice simulation work for nursing students?
Students speak naturally through their computer microphone and the AI patient responds in real-time with a realistic voice matched to the patient's age and personality. The AI patient behaves like a real person — giving vague answers first, requiring follow-up questions, going on small tangents, and only revealing clinical details when specifically asked. Each interview has a configurable time limit of 5 to 20 minutes.
What patient scenarios are available?
Voice2VoiceSim includes 12 patient scenarios across three clinical settings. Acute Care: acute cholecystitis, subarachnoid hemorrhage, pulmonary embolism, and pyelonephritis. Cardiology: stable angina, decompensated heart failure, palpitations with stimulant use, and SVT versus panic disorder. Primary Care: hypothyroidism, new hypertension, major depression screening, and new-onset type 2 diabetes. Additional scenarios are in development.
What is the difference between Voice2VoiceSim and Shadow Health?
Shadow Health uses text-based interaction — students type questions and read patient responses. Voice2VoiceSim uses real-time voice conversation, which more closely mirrors actual clinical encounters. Voice2VoiceSim also uses qualitative competency ratings instead of numeric scores, processes zero student PII for FERPA compliance, includes a documentation-from-memory exercise, and costs $30/student/semester compared to institutional licensing models.
What browser and device do I need?
Voice2VoiceSim works on desktop computers and tablets (including iPads). Supported browsers are Chrome, Firefox, Safari, and Edge. A working microphone is required. Phone screens are not supported because the simulation interface requires a larger display.
For Faculty
How do faculty set up Voice2VoiceSim for their class?
Create a faculty account with your .edu email, set up a class with start/end dates, purchase student seats ($30 each), and generate access codes. The entire setup takes about 5 minutes. You can manage up to 5 classes simultaneously, assign specific patient cases, and toggle between Learning Mode and Assessment Mode.
How do students log in?
Each school student receives a unique word-based access code (like "maple-river-seven"). They enter this code to log in — no email, no account creation, no personal information required. Individual students who purchase their own access create an account with a self-chosen username.
Is Voice2VoiceSim FERPA compliant?
Yes. For school students, zero personally identifiable information (PII) is stored on our servers. When you upload a roster or generate codes, all name-to-code mapping happens in your browser using client-side JavaScript — student names never leave your computer. Only the anonymous codes are saved to our system. We also provide a BAA template for institutional compliance offices.
What is the difference between Learning Mode and Assessment Mode?
In Learning Mode, students can repeat cases and see their feedback immediately after each attempt. In Assessment Mode, each case can only be attempted once, and results are visible only to faculty. You can switch modes at any time and manually reset individual student attempts for retakes.
Can I add more students mid-semester?
Yes. Additional seats are prorated based on the remaining days in your class. You can generate new access codes for new students at any time. If a student drops, you can deactivate their code and reassign the seat at no extra charge.
For Students
How is my performance evaluated?
An AI evaluator reviews your interview transcript and documentation, then provides a qualitative rating: Proficient, Competent, Developing, or Beginning. Each evaluation includes 2-3 specific strengths (citing moments from the transcript) and 2-3 growth areas framed as "next time, try..." rather than deficiencies. No numeric scores — the focus is on growth.
My microphone isn't working. What should I do?
Make sure your browser has permission to use your microphone (check the address bar for a microphone icon). Try Chrome if you're having issues with another browser. If you have multiple audio devices, verify the correct microphone is selected in your browser settings.
What happens if my connection drops during a simulation?
If the voice connection is lost, the attempt is not counted. You can refresh the page and start a new session. In Assessment Mode, interrupted sessions due to connection failures are automatically not counted as your one attempt.
Pricing & Billing
How much does Voice2VoiceSim cost?
For schools, $30 per student per semester. Faculty purchase seats for their class. For individual students, $30 per semester (120 days) or $50 per year. All plans include access to all 12 patient scenarios, qualitative feedback, and full interview transcripts. See pricing details.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe. Payments are processed securely — we never see or store your card details.
Can I get a refund?
Contact us at support@JPLgrp.com within 7 days of purchase if you're unsatisfied. We'll work with you to resolve any issues.
Still have questions? Email us at support@JPLgrp.com